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Voice Agents

Voice agents

Build, deploy and monitor Blu voice agents for promotional and retention calls.

Every agent follows the same lifecycle. You build it with a prompt, variables, knowledge and tools. You deploy it to outbound calls, campaigns or inbound calls on your telephony. Then you monitor every call through recordings, transcripts, webhooks and extraction.

The lifecycle

BuildPrompt and persona, per-call variables, knowledge base, live tool calls and languages.DeploySingle outbound calls, batch campaigns and inbound calls, on your own telephony.MonitorDashboard, recordings, transcripts, webhooks and structured extraction.On requestTransfer to a human, and WhatsApp or SMS follow-up, built for your account.

How a call works

See Life of a call for the full path from trigger to outcome.